There has been a lot of talk about LinkedIn Skill Endorsements, their value, and whether and how to use them. For one little feature, there is so much we can cover about it. In this post I’ll just focus on a few tips for using it well when endorsing others.
For those of you who’ve told me you don’t use LinkedIn very much (yet), an endorsement is when one of your connections indicates you have a skill or area of expertise, by selecting an “endorse” button or icon on LinkedIn.
You may be prompted to endorse someone’s areas of expertise in two ways:
1) When you visit your connection’s profile (and sometimes when you log on to LinkedIn), you will likely get an LI prompt -- at the top of the page -- to endorse a list of their skills or expertise.
*Note that if you click Endorse in the above example, you will automatically endorse all the skills listed...whether you want to or not! (Unless you click the x by the skills you wish to remove first, before selecting Endorse.) Also, this list is generated by LinkedIn and often contains keywords/skills that aren't even chosen by -- and may not be applicable to -- the person.
Or,
2) When a connection endorses you for a skill, you may be asked (by LinkedIn) if you want to reciprocate by endorsing their skill(s).
Either way, please, please, please do not endorse your connection directly from the LinkedIn prompt (as my friend and colleague, Paula Brand, and I say:"Stay away from the blue box!").
A good practice is to go to your connection's profile, scroll down to the Skills & Expertise section and see which ones they have chosen to include there (see the screenshot below). Next, look for ones you know enough about to be able to endorse. Remember, you are vouching for the skill you endorse (i.e., putting your reputation on the line). Only select skills and expertise you know they have. If you have no idea whether your connection has expertise in public relations, don't choose that as the one to endorse!
Your contacts have put time and thought into carefully selecting the right skills and keywords for their profiles. Endorsing a random list generated by LinkedIn (or suggesting your own) rather than the ones they've chosen ignores their efforts and can potentially weaken the profile.
Also, let's say LinkedIn prompts you to endorse a skill (e.g., "New Business Development") for your contact, Sue. She already has that skill listed on her profile, but with different wording ("Business Development"). If you endorse the skill suggested by LinkedIn rather than first checking her list, and Sue displays your endorsement, she will have two keywords that mean essentially the same thing. Now if 15 people want to endorse her for this skill, she could end up with 12 endorsements for one and three for the other version of it, rather than having all 15 show in one place. A viewer quickly scanning Sue's profile may then only see the listing that has few endorsements...
The lesson? Stay away from the blue box (and endorse from the profile)!
One more tip: You don't have to wait to be prompted to endorse someone's skills and expertise. Why not make it a point to visit your connections' profiles and look for skills that you can actually vouch for, then endorse one or two of the ones you know to be their strengths?
Shahrzad is a holistic career counselor, trainer, speaker, and author of Nourish Your Career. If you'd like to work with her to nourish your career and life, contact her at shahrzad[at]careerconsultmd.com or visit www.careerconsultmd.com
Shahrzad, thanks so much for this article. I have gotten a lot of questions from clients about the endorsement feature, whether it's a good idea, how to do it, etc. This was helpful, as I didn't realize that the blue box was generated by LinkedIn. I will definitely pass this along to others.
Posted by: Mary Wilson | 07/12/2013 at 05:44 PM
Thank you, Mary. It's always great to see your thoughtful comments. This LinkedIn feature has certainly generated many questions for all of us (especially if we do career coaching and training) and our clients. I'm glad you found the post helpful.
Posted by: Shahrzad Arasteh | 07/14/2013 at 08:46 AM
Great post on a LinkedIn best practice! I especially like your tip about where to endorse others, and staying away from the "blue box". As a social media manager, I am always telling my readers that best practices involve integrity and honesty. There is no integrity in endorsing someone for skills you don't even know if they have. Again, great post and thanks for sharing, I've shared it with my readers as well.
Posted by: Lori Dickert | 07/15/2013 at 12:38 PM
Thanks so much, Lori!I completely agree with your great advice on behaving with integrity and honesty. Thanks for reading and for sharing your helpful comment! (Thanks, especially, for using your role and expertise as a social media manager to teach others well!)
Posted by: Shahrzad Arasteh | 07/15/2013 at 09:34 PM
Wow I have been endorsing for the wrong reasons.
Posted by: Laura | 07/20/2013 at 11:48 PM
This is great advice! I have had this exact dilemma happen where someone endorsed me for a skill that was worded another way in my profile.
Thanks for posting this Shahrzad!
Anita
Posted by: Anita Dewling | 08/14/2013 at 03:10 PM
Great to see you here, Anita! Thank you for your kind feedback. Sometimes I feel like I'm on a one-woman mission to prevent the pitfalls that come with the endorsement feature,and help LI users get the most out of it :-)
Posted by: Shahrzad Arasteh | 08/14/2013 at 05:02 PM